Please read our return, replacement and refund policy carefully before placing an order.
We strive to ensure that every order meets our quality standards. If you experience any issue with your order, please review the following Return & Refund Policy.
Products may be eligible for return only if they are received in a damaged, defective or incorrect condition. Requests should be submitted within the applicable return period after delivery.
Due to the nature of food products, opened, used or partially consumed items are generally not eligible for return unless they were delivered in a damaged or defective condition.
Once the returned product has been received and inspected, eligible refunds will be processed using the original payment method or another approved method, where applicable.
If an incorrect or damaged product is delivered, we may offer a replacement instead of a refund, subject to product availability and verification.
Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation requests may not be accepted.
All return requests are subject to review and approval. Customers may be asked to provide photographs or other supporting information to verify the issue.
Approved refunds are generally processed within a reasonable period after successful inspection of the returned product. The actual credit time may vary depending on the payment provider or banking institution.
Shipping charges are generally non-refundable unless the return is due to an error on our part or a verified defective or damaged product.
If you have any questions regarding returns, replacements or refunds, please contact our customer support team through the Contact Us page. We will be happy to assist you.
